Reserve Community Support Worker - Mental Health & Learning Disabilities

At Amplius, we’re on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment.

In our Reserve Community Support Worker (Outreach) – Learning Disability & Mental Health role, you’ll be providing a comprehensive range of support services to customers with profound and enduring Mental Health diagnoses or Learning Disabilities.

Location: Hybrid, with travel across Birmingham

Salary: £12.60 per hour

Contract: Reserve

Your week: Reserve shifts as required

Snapshot of your role

This is what your day will look like as our Reserve Community Support Worker (Outreach) – Learning Disability & Mental Health:

• Work with customers with profound and enduring learning disabilities and mental health difficulties, with a mix of team and lone working.
• Maintain and respect all peoples’ choices, privacy, confidentiality, dignity, and independence, treating them as individuals.
• Act as key worker for individuals, writing and maintaining risk assessments and support plans where required.
• Promote health & safety, safeguarding and wellbeing for self and others at all times.

Your toolkit for success

To thrive in our Reserve Community Support Worker (Outreach) – Learning Disability & Mental Health role, you’ll need:

• The knowledge and understanding of different learning disabilities and mental health.
• A good understanding of Safeguarding.
• Be able to demonstrate experience of supporting and working with individuals with enduring and profound learning disabilities and mental health.
• Have the ability to communicate clearly when speaking and writing including maintaining clear and accurate records and reports whilst using Microsoft Office systems including Word, Excel and competent user of the Internet and email system.

Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit our customers.

Why join Amplius?

There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves:

Grow with us
Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go.

Make a real impact
Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.

Environmental and social impact
We’re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.

Perks of working at Amplius

• Equivalent of 5.6 weeks' paid holiday per year (including Bank Holidays), calculated on a pro-rata basis depending on the number of hours worked
• Access to our Employee Assistance programme
• Free flu vaccinations
• Flexibility to choose your shifts around your lifestyle and other commitments

The important stuff

We’re dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Have any questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums!

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.