Health Care Assistant - Outpatient department

The Westbourne Centre
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United Kingdom

Job Description

Healthcare Assistant - Outpatient Department

The Westbourne Centre

A fantastic opportunity has arisen for an enthusiastic and motivated Outpatient HCA to join the Outpatients Department at The Westbourne Centre.

The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK’s largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare.

As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery.

The Role

In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise.

Essential Criteria for Outpatient HCA

• Delivers High Standards of patient care

• Enthusiastic/promoting positive attitude at work

• Flexibility and adaptability to meet the changing needs of the business

• Demonstrates a good working knowledge and compliance with CQC Standards

• The ability to make decisions and use your initiative

• Strong communication skills

• Passion to deliver excellent care in a busy and challenging environment

  • Previous Outpatient experience desirable

In return we offer

  • Competitive salary
  • 25 days’ annual leave (pro rata for part time employees)
  • Paid bank holidays
  • Contributory pension scheme
  • Excellent training and development opportunities
  • Free on-site parking

​​​​​​​About us

The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients.

The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK’s largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare.
Successful candidates will be subject a 6 month probationary period.

Hours of business at The Westbourne Centre are 8am – 8pm Monday to Friday and 8am - 4pm on a Saturday.

All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service.

The Westbourne Centre are committed to quality, equality and opportunity for all.

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.