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Care Coordinator

ENA Care Group
Full-time
On-site
Welwyn Garden City England United Kingdom

ENA Care Group is seeking a dedicated and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a crucial role in ensuring the smooth and effective delivery of high-quality care to our clients.

As well as providing care in the community, you will be responsible for coordinating care schedules, matching clients with appropriate carers, and maintaining clear and accurate records. Additionally, you and another Coordinator will be the main point of contact for clients, carers, and other stakeholders, providing excellent customer service and resolving any issues or concerns that may arise. You will also share the on-call roster with another Coordinator.

The role requires you to be "field" and office based.

The successful candidate will have excellent organisational and communication skills, as well as a genuine passion for delivering person-centered care. You will work closely with Senior Management and other members of the care team to ensure that our clients receive the support they need to live independently and comfortably in their own homes.

This is a challenging and rewarding role that requires empathy, problem-solving skills, and the ability to work well under pressure. If you are passionate about making a difference in the lives of others and thrive in a fast-paced environment, we would love to hear from you.

The Company

Founded in 1994, ENA Care Group is a family-owned leader in the care industry, dedicated to enabling individuals to remain comfortably in their own homes. At ENA, we are committed to delivering unparalleled service, and we pride ourselves on the quality of our work environment and our core values. These valuesβ€”Enabling, Nurturing, Aspiringβ€”are not just words on a wall; they're the principles guiding our every action.

  • Prior experience in a similar role, preferably within the healthcare or home care sector
  • Excellent organisational and time management skills
  • Strong communication and interpersonal skills
  • Proficient in using computer systems and software
  • Ability to work collaboratively in a team environment
  • Empathy and compassion for others
  • Ability to multitask and prioritise effectively
  • Knowledge of care regulations and best practices
  • Flexible and adaptable to changing needs
  • Clean UK Driving Licence
  • Competitive Salary of Β£23,500-Β£25,000 pro rata, depending on experience.
  • BUPA Health Plan.
  • 32 Days Paid Annual Leave (Including Bank Holidays).
  • Loyalty Annual Leave (up to 5 additional days).
  • Government-Backed Pension Scheme.
  • Employee Assistance Programme.
  • Comprehensive Ongoing Training and Professional Development.